Send a Withdrawal Back to Your Wallet
Payouts go out to the same wallet family you funded with, which keeps the trail clean on both sides. You request from the cashier, enter the amount, and confirm the wallet number you want it sent to. Before the request leaves our queue, our team checks that the wallet name matches the name on your account. That check is why we ask
for a clean verification file early rather than at payout time. You can follow the request status in your transaction history: submitted, under review, then sent. If your wallet is dormant or your number changed, tell support before you submit so the transfer does not bounce back.
- Enter the payout amount — Open the withdrawal tab and type the amount. Your available balance shows beside the field, so you can see the figure before confirming.
- Confirm the wallet number — Select bKash, Nagad or Rocket and check the number. It should match the wallet registered on your account, not a friend's.
- Clear the name check — We compare the wallet account name against your verified name. Matching details move the request forward without a follow-up message.
- Track the status — Your transaction history shows submitted, under review and sent. Support can pull the reference if a step stalls.